RaMed Care

Effective Date: 15/01/2026

RaMed Care (“we”, “our”, “us”) is committed to protecting the personal data of its users in compliance with applicable Indian laws, including the Information Technology Act, 2000, IT (SPDI) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

This Privacy Policy explains how we collect, use, store, share, and protect personal data when you access our website or use our services.

1. Definitions (As per DPDP Act, 2023)

  • Personal Data: Any data about an individual who is identifiable by or in relation to such data.
  • Data Principal: The individual to whom the personal data relates (you).
  • Data Fiduciary: RaMed Care, which determines the purpose and means of processing personal data.
  • Data Processor: Any third party processing data on behalf of RaMed Care (e.g., payment gateways, LMS providers).

2. Personal Data We Collect

2.1 Personal Information

  • Name
  • Email address
  • Mobile number
  • Educational and enrollment details

2.2 Sensitive Personal Data (as applicable)

  • Payment-related information (processed securely via third-party gateways)

⚠️ RaMed Care does not store debit/credit card details or UPI credentials.

2.3 Automatically Collected Data

  • IP address
  • Device and browser information
  • Website usage and analytics data

3. Purpose of Processing (Lawful Use)

Personal data is processed for:

  • Course enrollment and LMS access
  • Student management, progress tracking, and certification
  • Payment processing and invoicing
  • Communication regarding courses and support
  • Legal compliance and fraud prevention
  • Website improvement and analytics

Processing is limited to lawful, specific, and clear purposes as required under the DPDP Act, 2023.

4. Consent (DPDP Act Compliance)

By using our website and services, you provide free, specific, informed, and unambiguous consent for the processing of your personal data.

You may withdraw consent at any time by contacting us. Upon withdrawal:

  • Certain services may be discontinued
  • Data will be erased unless retention is required by law

5. Data Sharing & Disclosure

We do not sell or trade personal data.

Data may be shared only:

  • With authorized Data Processors (payment gateways, LMS platforms)
  • When required by law, court orders, or government authorities
  • To protect legal rights, prevent fraud, or ensure platform security

All third parties are contractually obligated to follow reasonable security practices.

6. Data Security Measures

In compliance with Section 43A of the IT Act and DPDP Act, 2023, RaMed Care implements:

  • SSL encryption
  • Secure servers and access controls
  • Limited access to authorized personnel
  • Regular system monitoring

While we follow industry standards, no system is completely secure.

7. Data Retention & Erasure

Personal data is retained:

  • Only for as long as necessary for the stated purpose
  • Or as required by applicable laws

Data will be erased or anonymized once the purpose is fulfilled, unless retention is legally required.

8. Rights of Data Principals (DPDP Act, 2023)

You have the right to:

  • Access information about your personal data
  • Request correction or updating of inaccurate data
  • Withdraw consent
  • Request erasure of personal data
  • File a grievance

Requests can be made using the contact details below.

9. Cookies Policy

Our website uses cookies for:

  • Website functionality
  • Analytics and performance improvement

You may disable cookies via browser settings, though some features may not function correctly.

10. Children’s Data

RaMed Care does not knowingly collect personal data of children below 18 years without verifiable parental consent, in compliance with the DPDP Act.

11. Third-Party Links

Our website may include links to third-party websites. RaMed Care is not responsible for their privacy practices or content.

12. Grievance Redressal Officer

(As per IT Act & DPDP Act)

Grievance Officer:
Name: Shivakumar Hooli
Email: ramedcare9@gmail.com
Phone: 0831-2002748

All grievances will be acknowledged and resolved within 30 days.

13. Changes to This Privacy Policy

RaMed Care reserves the right to update this Privacy Policy to remain compliant with legal requirements. Updates will be posted with a revised effective date.

14. Contact Information

For any questions or requests regarding this Privacy Policy:

RaMed Care
📧 Email: info@ramedcare.com
📞 Phone: 0831-2002748